Novus360 Member Self-Service
Novus360 Member Self-Service
Empower your employees to manage their benefits with ease. Novus360's Member Self-Service portal puts control directly in their hands—anytime, anywhere.
What to Expect:
Our self-service tools are designed to simplify benefits management while enhancing the overall employee experience. Easy to use, accessible across devices, and packed with helpful features—this is benefits access made effortless.
Why Self-Service Matters
Modern benefits platforms aren't just about administration—they're about delivering an experience. With the right self-service features in place, you can streamline internal processes, reduce HR workload, and give employees the autonomy they expect.
What Employees Can Do with Novus360

User-Friendly Interface
Simplicity is everything. Novus360 features a clean, intuitive design that works across desktops, tablets, and phones.
- Mobile-friendly and responsive
- Custom dashboards with personalized data
- Easy navigation and quick search tools

Enrollment & Plan Management
Managing benefits should feel seamless. With Novus360, employees can:
- Enroll in benefits during open enrollment
- Add or remove dependents when needed
- Compare plans side by side
- Review plan details and access provider links
- Adjust HSA/FSA contributions on the go


Information Access & Support
Knowledge is power—and Novus360 makes it easy to find answers.
- 24/7 access to benefit details and documents
- Educational guides and support resources
- Cost calculators to estimate out-of-pocket expenses
- A searchable FAQ section for common questions

Life Event Updates
Life changes. Your benefits should keep up. Employees can quickly update their details when key life events occur:
- Marriage or divorce
- Birth or adoption of a child
- Employment status changes


Stay Connected
Novus360 helps employees stay on top of what matters.
- Real-time alerts and reminders for deadlines or changes
- Direct messaging with HR or support teams
- Notifications sent right to their preferred device

Explore the Platform
Explore the Platform
Novus360 is more than just a portal—it's a complete self-service experience, built for modern workforces.